General Enquiry

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      We constantly strive to provide you with the best customer service to make your shopping experience here an enjoyable one


      Concierge Operation hours:
      10.00am – 10.00pm
      Mondays – Sundays
      Located at Ground Floor

      Recommendation on the best places to eat or shop. Our friendly customer service officers will also guide shoppers with clear directions to your favorite store or a restaurant. 

      Lost & Found Icon

      Lost & Found

      Found something, or lost your belongings? Head to the concierge counter at ground floor for assitance

      First Aid Icon

      First Aid

      In case of medical emergencies, please approach our customer service personnel for the first aid kit.

      Wheelchair Icon


      Wheelchairs are available for shoppers with special needs, the elderly and the handicapped at the concierge counter at ground floor

      Security Icon

      Security Escort Service

      Escort shoppers to car park especially ladies at night. Visit our concierge counter at ground floor for further assistance

      Toilet Icon

      Rest Room

      • Available on all Floors and Levels
      Mosque Icon

      Prayer Room

      • Located at LG
      Nursing Room Icon

      Nursing Room

      • Located at LG Floor
      ATM Icon


      • CIMB Bank : LG-ATM-01

      Parking Icon
      Cashless Parking

      Parking rates
      Monday – Friday

      First 2 hours

      – RM3

      Every Subsequent hour

      – RM2

      Maximum per day

      – RM10

      FREE Entry (from 5pm onwards – weekdays only)

      Saturday, Sunday, Public Holiday

      – RM3 Flat rate

      Valet Parking

      Monday – Friday

      – RM15 per entry

      Weekends / Public Holiday

      – RM20 per entry

      Lost Ticket Penalty

      – RM50


      If you wish to make a general enquiry about the Quill City Mall on a particular subject please complete the form below and submit.


      If you wish to lease the shopping center space of Quill City Mall please complete the form below and submit.